Cancellation policy

Purchase Options & Cancellation Policy

Touch&Care Luxury Hair

Please review this policy carefully before completing your purchase.

Order Cancellation

• All orders are final once placed.
• We do not accept cancellations, changes, or modifications after checkout.
• This includes changes to products, shipping addresses, or delivery methods.

 

Purchase Commitment

By completing your purchase, you acknowledge that:

• You have reviewed all product details, shipping timelines, and policies.
• You understand that no refunds are offered and only exchanges may be accepted under our Return & Exchange Policy.

Failed or Refused Deliveries

• Orders returned due to incorrect addresses, refusal, or failure to collect the package will not be eligible for cancellation or refund.
• Customers may be responsible for additional shipping fees if the order needs to be resent.